Radarr By Genesys Help and Support
Comment Deletion On Radarr Agent Desktop
Table of Contents
Radarr by Genesys allows you to delete and hide comments on the Agent Desktop that will reflect on the native platform.
Please refer to the table below to see which platforms offer different kinds of message deletion.
Please note that hiding the comment will work only if the native platform has a feature to hide comments.
| Platform | Incoming DM | Outgoing DM | Incoming Comment | Outgoing Comment | Mentions |
| No | No | Yes | Yes | No | |
| No | No | Yes | Yes | No | |
| X | No | No | No | Yes | Yes |
| Telegram | Yes | Yes | Yes | Yes | No |
| YouTube | No | No | No | Yes | No |
| No | No | Yes | Yes | No | |
| Google Business | No | No | No | Yes | No |
| Play Store | No | No | No | No | No |
| App Store | No | No | No | No | No |
Incoming DM is a private message sent by the customer to your account.
Outgoing DM is a private message sent by the Agent to the customer.
Incoming Comment is a comment made by a customer on a post on your social media account.
Outgoing Comment is a comment made by the Agent in response to the customer’s comments.
Mentions are simply tagged accounts.