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What are Listen dashboards? 

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“Dashboards” allow users to create a data visualization board with charts as per the user’s requirements. 

Radarr by Genesys contains a list of preset dashboards that already have several charts added to them, and users can customize dashboards where they can create a new dashboard from scratch or clone any existing dashboard. 

How to access the dashboards: 

Locate Dashboards on the left side panel of the platform. There are two types of dashboards 

  • Listen Dashboards – Visualizing organic social media mentions 
  • Engage Dashboards – Visualizing the data around the comments and messages received on a social media page 

There are four types of Dashboards within the Listen dashboards. They are as follows: 

  • Standard Dashboards 
  • My Dashboards 
  • Shared Dashboards 
  • Favorite Dashboards 
  • Standard dashboards: This section contains standard predesigned dashboards that reflect various use cases. Among them, the basic dashboard is the one that contains a comprehensive list of charts and tables.  The standard dashboards are not customisable. 
  • My Dashboards: These dashboards are the ones which have been configured from scratch and are customisable. 
  • Shared Dashboards: When the dashboards are shared with the team, the members of that team can find the “shared dashboards” in this section. 
  • Favourites:  If a user wants to bookmark a dashboard, they use frequently they can click on the star symbol visible on any of the dashboards and it gets added to the favourites section 

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