Radarr By Genesys Help and Support
What are Listen dashboards?
Table of Contents
“Dashboards” allow users to create a data visualization board with charts as per the user’s requirements.
Radarr by Genesys contains a list of preset dashboards that already have several charts added to them, and users can customize dashboards where they can create a new dashboard from scratch or clone any existing dashboard.
How to access the dashboards:
Locate Dashboards on the left side panel of the platform. There are two types of dashboards
- Listen Dashboards – Visualizing organic social media mentions
- Engage Dashboards – Visualizing the data around the comments and messages received on a social media page
There are four types of Dashboards within the Listen dashboards. They are as follows:
- Standard Dashboards
- My Dashboards
- Shared Dashboards
- Favorite Dashboards
- Standard dashboards: This section contains standard predesigned dashboards that reflect various use cases. Among them, the basic dashboard is the one that contains a comprehensive list of charts and tables. The standard dashboards are not customisable.
- My Dashboards: These dashboards are the ones which have been configured from scratch and are customisable.
- Shared Dashboards: When the dashboards are shared with the team, the members of that team can find the “shared dashboards” in this section.
- Favourites: If a user wants to bookmark a dashboard, they use frequently they can click on the star symbol visible on any of the dashboards and it gets added to the favourites section