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How to view Facebook comments on Radarr by Genesys? 

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Facebook Comments can be viewed in three ways: 

  • Platforms filter in the left menu 
  • Conversation Thread 
  • Using a syntax in the search 
  1. Via the Platforms filter in the left menu 
  1. Clicking on the Comments icon on a Facebook post will show you a thread of Facebook comments 

Fig: Comment icon on Facebook post 

  1. Use the Syntax: parent_post.content:“Paste few sentences from a post here” 

An example is shown below- 

parent_post.content:”Is corporate reputation management” 

This will display the Facebook comments made on the post 

Note: Users can download comments from a Facebook post 

Users can easily download these comments via the Facebook Comments Conversation Thread view.  

Click on the “Download CSV” button on the top right-hand corner of the window to download all the comments captured for a post. 

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