Radarr By Genesys Help and Support
What does each chart represent in the Listen Dashboard Analytics section?
Table of Contents
Here’s a simplified breakdown of what each chart represents in the Analytics section:
Generic Charts
- Conversations over Time: Tracks changes in sentiment (positive, negative, neutral) over time.
- Engagement over Time: Shows engagement metrics (likes, shares, comments, views) over time.
- Moments Analysis: Breaks down moments detected by machine learning algorithms.
- Moments over Time: Tracks changes in detected moments over time.
- Raw Conversations: Displays raw conversations.
- Top Keywords in Negative/Positive Conversations: Lists top 10 keywords in negative/positive conversations.
- Top Topics: Automatically generated topics based on filters, showing sentiment and allowing deeper analysis.
- Topicwise Engagement over Time: Tracks engagement for different topics.
- Total Mentions: Shows total number of mentions.
- Volume of News: Tracks volume of conversations from news sources.
- Wordcloud: Displays top 100 mentioned words within a chosen topic.
Sentiment Analysis
- Entitywise Detailed Sentiment Breakup: Breaks down mentions by entity type.
- Net Sentiment: Measures overall sentiment positivity based on positive vs. negative posts.
- Overall Entity Analysis: Breaks down conversation volume by entity type.
- Overall Sentiment: Displays volume of positive, negative, and neutral sentiments.
- Platformwise Sentiment Analysis: Shows sentiment breakdown by platform.
- Positive Sentiment Percentage over Time: Tracks percentage of positive sentiment over time.
- Sentiment over Time: Tracks changes in sentiment over time.
- Topicwise Sentiment Breakup: Breaks down mentions per topic by sentiment.
- Topicwise Stacked Sentiment Breakup: Shows relative contribution of each sentiment to overall mentions.
- Total Negative Sentiment: Displays total negative sentiment.
Generic Trends
- General Trends: Shows total mentions for general conversation volume.
- General Trends with Topics: Compares general trend against conversation volume of selected topics.
- Leaderboard and Health: Displays leaderboard and health data for selected sub-topics.
- Volume of Conversations over Time with Average Bands: Tracks deviations from average conversation volume.
Share of Voice
- Share of Voice by News Sources: Provides share of voice for selected news topics.
- Share of Voice by Subtopics: Provides share of voice for selected sub-topics.
- Volume of Conversations Subtopicwise/Topicwise: Shows share of voice breakdown.
Audience Insights
- Impact over Time: Tracks impact values over time.
- Mentions Map: Displays volume of mentions for specified location.
- Subtopicwise Impact Analysis/Unique Users: Analyzes impact and unique users for selected sub-topics.
- Topicwise Impact Analysis/Unique Users: Analyzes impact and unique users for selected topics.
- Total Engagement/Unique Users: Shows total engagement and unique users.
- Unique Users over Time: Tracks number of unique users over time.
Product Attributes
- Product Attributes Sentiment Analysis: Breaks down mentions by sentiment for each topic.
- Topicwise Product Attributes: Provides share of voice for sub-topics under each topic.
Emotions Analytics
- Topicwise Emotion Analytics: Shows top emotions for each topic.
Impact Analysis
- Estimated Reach: Estimates reach for posts and news.
- Total Estimated Reach: Displays total estimated reach.
Influencers Charts
- Top Influencers: Lists top influencers.
Image Analytics
- OCR Wordcloud: Displays top words or phrases detected in images.
- Overall Share of Voice for Logos/Objects/Scenes: Provides share of voice for visual elements in sub-topic conversations.