Radarr By Genesys Help and Support
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What should I do after being added as a Radarr by Genesys user?

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  • When a Genesys Cloud user is granted all the required permissions by the Admin, the user needs to refresh Genesys Cloud on their browser to see the “Radarr by Genesys App” under the “Apps” dropdown menu 

  • Click on “Radarr by Genesys App
  • Then click on “Sign In with Genesys” to log in to the app and proceed to use it

Upon installing Radarr, the person who installed will automatically get Radarr Admin access, and subsequent users added will have Radarr User access. Refer to this article to know the difference between User and Admin in Radarr by Genesys. If you need Radarr Admin access, please refer to this article for the steps the person who installed Radarr needs to follow.

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