Radarr By Genesys Help and Support
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Table of Contents
Radarr By Genesys Help and Support
Getting Started
5Engage
20- Engage Function on Radarr by Genesys
- Engage media support and limitations
- Survey Feature in Engage
- Uploading Media from Salesforce to Radarr Engage
- Setting Tags in Radarr Agent Desktop
- How to create canned responses in Engage?
- Engage: Best Practices & Strategies
- Replying to Facebook Direct Messages and Private Replies on Instagram comment (Meta Privacy Policy)
- Automation Engine in Engage
- How to integrate Salesforce to Radarr by Genesys?
- What is Engage Settings all about?
- Download messages from Radarr Agent Desktop
- Managing your Engage Users’ Roles
- Engage dashboards in Radarr by Genesys
- Comment Filter in Engage
- How to get a Bot token from Telegram for Telegram authentication
- Comment Deletion On Radarr Agent Desktop
- Auto-Sync to Response Based on Keywords
- Channels With User-Level Limits for Comments and Direct Messages
- ENABLE NOTIFICATION SOUND ON RADARR AGENT DESKTOP
Listen
49- Automated Topic Detection & Clustering: Identify What Matters in A Glance
- How do I track posts from online accounts/pages?
- How can I identify conversation themes?
- How do I set up an automated alert?
- How do I delete or mark posts as irrelevant?
- What kinds of data can be tracked by Radarr by Genesys?
- How to configure Instagram hashtags for tracking in listening queries?
- What does each chart represent in the Listen Dashboard Analytics section?
- Differences between page views, reach, and impressions
- Ability to Filter Reels in Listen
- What is the importance of the Listen function and how does it work?
- What is "Competitor Intelligence Dashboard"?
- Radarr by Genesys Search
- How do you read the Leaderboard and Health chart?
- Image Analytics in Radarr by Genesys
- What are chart-level filters? How to use them?
- How to clone a chart?
- How to rename a chart?
- How to change the default view of a chart?
- What are Listen dashboards?
- How do I create a dashboard?
- What is Estimated Reach and how is it calculated ?
- What languages does Radarr by Genesys support?
- Difference between earned and owned mentions tracking
- What are Topics and Sub-Topics?
- How to share a dashboard with a team or company?
- How to clone a dashboard?
- What are Filters?
- How do I set up a new Topic/Query for tracking?
- What is Traction and how is it calculated ?
- What does Impact Score or Impact mean? How is it calculated?
- Where do I monitor the progress of my file download requests?
- What is the “Influencer Dashboard”?
- What is the “Crisis Management Dashboard”?
- What is the "Audience Insights Dashboard"
- What is the “Basic Dashboard”?
- Definition of Key Terms
- How do I create effective Booleans/Queries? Can I see some examples?
- How do I block posts from specific users, accounts, pages, or sources?
- What is the "Analytics" Section all about?
- How is sentiment tagged? Can it be changed?
- Why do we need User Teams?
- Data Usage for Top Booleans & Queries
- How to view Facebook comments on Radarr by Genesys?
- What are operators and which ones can I use on Radarr by Genesys?
- What is the Conversations tab in the Listen Dashboard?
- What is the difference between full data and sample data under the Listen Queries?
- How do I set up a new Topic/Query for tracking for TikTok
- Different Kinds of Alert
System Configuration
17- How and where do I set my account timezone? Why do I need to set it up?
- What platforms do Listen and Engage, Page Analytics (Beta) and Publishing (Beta) support?
- The Complete Guide to Authenticating your Social Media and Online Accounts in Radarr by Genesys
- Apple App Store Integration with Radarr by Genesys
- Google Play Store Integration with Radarr by Genesys
- How do I create and edit User Teams?
- How do I edit my account details on Radarr by Genesys?
- How to disconnect social tokens from Radarr by Genesys?
- What are the different Modules in Radarr by Genesys?
- What’s the difference between the two user types – User and Admin?
- What is the 'Others' tab?
- How do I install Radarr by Genesys from Genesys AppFoundry?
- How do I add new users to Radarr by Genesys?
- How do I change a Radarr by Genesys user’s access type in the app?
- What should I do after being added as a Radarr by Genesys user?
- How do I delete users in Radarr by Genesys?
- How do I set up a new Topic/Query for tracking for TikTok